Poise Privacy Policy
Last updated: September 29, 2026
1. Information We Collect
Poise is built to collect as little information as possible. The information we collect is limited to:
1.1. Display name:
An optional display name, which you can type in yourself, or which is pre-filled from Apple's name field the first time you sign in with Sign in with Apple.
1.2. App preferences:
Your practice-language preference and your sound-effects on/off setting.
1.3. Session and progress records:
Which lessons you've completed, your scores, your streak, and your energy/usage state within the app.
1.4. Notification preferences:
Which notification types you've turned on, if any, described further in the Push Notifications section below.
We do not collect your email address anywhere in the app. When you use Sign in with Apple, we request only your name (the .fullName scope) and explicitly do not request your email.
2. iCloud Sync and Sign in with Apple
Poise's app data (your display name, language and sound preferences, and lesson progress) syncs using Apple's own iCloud Key-Value storage whenever your device has iCloud enabled, the same as many apps on iOS. This iCloud syncing is controlled entirely by your device's own iCloud setting, not by anything inside Poise, and happens whether or not you ever use Sign in with Apple. Sign in with Apple is a separate, optional step inside the app: it creates one stable identifier so that a paid Poise Pro subscription is recognized correctly after a reinstall or on a new device. There is no separate account system, no password, and no Saper Solutions-run table of user accounts.
3. Where Your Data is Stored
Your information is stored locally on your device, and, whenever your device has iCloud enabled, also synced using Apple's own iCloud Key-Value storage tied to your Apple ID, rather than a company-run database of user accounts. Saper Solutions does not operate a central database of Poise user profiles. Our server does keep one small record per subscription identifier: whether that identifier has Poise Pro or a redeemed promo code, and how much practice energy it has left, so usage limits can be enforced. It does not contain your name, your conversations, or your progress.
4. Third-Party AI Processing
When you have a practice conversation in Poise, the text of each of your responses (whether you typed it or spoke it and Poise transcribed it) is sent to Saper Solutions' own server, which calls Amazon Bedrock (running Anthropic's Claude model) to generate the roleplay partner's replies and to grade the conversation afterward. If you create a custom scenario, the description you write is sent the same way to generate it. For Poise Pro subscribers who speak their responses, a short summary of delivery measurements (see On-Device Voice Features) is sent along with the conversation for grading. This means your conversation text is processed by this third-party AI service in order to make the practice and feedback features work. Our server uses it only to produce the reply or grade and does not store it afterward. Your conversations are not used to identify you personally beyond the anonymous or Apple-ID-linked identifier used to track subscription entitlement and remaining energy/usage.
5. On-Device Voice Features
If you choose to speak your responses instead of typing them, Poise transcribes your speech using Apple's on-device Speech framework, and the roleplay partner's lines are read aloud using an on-device text-to-speech engine. Your voice recordings are kept on your device only for the length of the lesson, so you can play them back, and are deleted when the lesson ends. For Poise Pro subscribers, Poise also analyzes your spoken delivery (your pace, pitch variation, and use of filler words) directly on your device. Your voice recordings themselves are never sent to Saper Solutions, Amazon Bedrock, or anyone else. What leaves your device is the transcribed text of your responses, as described in Third-Party AI Processing, and, for Poise Pro subscribers, a short numeric summary of the delivery measurements (for example, words per minute and filler-word counts), which is used to grade your delivery.
6. Subscriptions and Payment
Poise offers an optional auto-renewable subscription, Poise Pro, available monthly or annually. Subscriptions are purchased and billed entirely through your Apple ID / App Store account. Saper Solutions never sees or stores your payment card or billing details — that information is handled exclusively by Apple. We use RevenueCat, a subscription-management service, to check whether you have an active subscription. RevenueCat receives an app-specific user identifier (linked to your Sign in with Apple identifier if you've signed in) and your App Store purchase history for Poise, but never your payment details. Payment is charged to your Apple ID at confirmation of purchase, and the subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage your subscription or turn off auto-renewal at any time in your App Store account settings.
7. Advertising
Free-tier users see one interstitial ad, served through Google AdMob, after each practice lesson. Poise Pro subscribers see no ads. Ads shown in Poise are non-personalized: we do not use ad tracking or your device's advertising identifier (IDFA), and no App Tracking Transparency prompt is shown because none is required for non-personalized advertising.
8. Push Notifications
If you turn on notifications in Poise (Profile, then Notifications), we use OneSignal, a third-party notification service, to deliver them. OneSignal receives your device's push token; a persistent identifier for your device, linked to your Sign in with Apple identifier if you've signed in; your subscription tier; your practice streak and when it's set to expire; the date of your last practice session; your session and progress totals for the current week; your notification preference settings; and whether you've completed a lesson, started a custom scenario, or changed subscription tier. OneSignal uses this information to decide when to send a practice reminder, a streak-expiration alert, a weekly progress summary, or a custom-scenario reminder, matching whichever of these you've turned on. You can turn each notification type on or off individually in Poise, or disable notifications entirely from your device's Settings app, at any time.
9. Data Protection and Security
We take reasonable measures to protect the limited information Poise collects from unauthorized access, disclosure, alteration, or destruction. Data synced via Sign in with Apple is protected by Apple's iCloud security infrastructure. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of data in transit.
10. Children's Privacy
Poise is a professional-development tool aimed at working adults managing workplace conversations. It is not directed at children, and we do not knowingly collect personal information from anyone under the age of 13. If you believe we have inadvertently collected data from a child, please contact us to have it removed.
11. Your Choices and Rights
You can use Poise entirely without ever using Sign in with Apple — that only affects whether a subscription is recognized after a reinstall or on a new device, not whether your app data syncs. To control iCloud syncing of Poise's data, use your device's Settings app (Settings, then your name, then iCloud) the same way you would for any other app. Deleting Poise removes all data stored locally on your device, though data that was synced to iCloud may remain there until removed separately. To request deletion of any information associated with your subscription identifier, please contact us through our contact form.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us through our contact form.